About Assure Ride
Providing Personal, Group, Short & Long Distance Transportation Services In Your Area
Assure Ride is a transportation company specializing in black car and private transportation services to the Puget Sound area. We also offer ambulatory and non-ambulatory service to ease your transportation needs. We understand the current challenges with transportation and hold a high standard for safety and quality.
Assure Ride is committed to strengthen and build our community safely providing transportation to support a healthful life. Our company’s value of service embodies the principle of integrity, with respect, to treat everyone with care. Through partnerships we aim to implement programs to reinforce the foundation that supports a better overall well-being.
Our vision is to provide a convenient ride with a trusting relationship.
Safety – Most important to us is to keep a safe environment for our passengers and employees
Usefulness – To support our community through positive impact
Respectability – Our honor is of high regard to treat everyone with care
Expectation – Quality and professionalism is at the center of our commitment
We commit to do our part to ensure safety for our drivers and passengers. Our vehicles are cleaned and sanitized after every ride to prevent the spread of COVID-19. For your comfort, our drivers are required to wear masks when in service to give you peace of mind.
Assure Ride has a fleet of comfortable vehicles and passenger flexibility to fit your needs. Our new model sedans, luxury SUVs, and shuttle vans are equipped with the latest safety features. We also have chartered bus options for adequate space and social distancing measures mandated by government officials.
Assure Ride was built to support a healthful lifestyle giving you peace of mind for your transportation needs. Our company, with safety at its priority, values each passenger treating every relationship with respect and care. Assure Ride will look to create relationships with local entities that compliment our mission and supports your medical and wellness needs. We are your answer to help assist with daily living activities. While we continue to gain the trust of the community of King County, we will lead with integrity and service ready to serve you.
Certified Professionals providing the highest quality service
Our professionals are equipped with defensive driving training from the National Safety Council and maintain a driver certification from the Passenger Assistance Safe & Sensitivity course. We offer door to door service for your family ensuring security & comfort. Each of our drivers are 1st Aid & CPR Certified. Assure Ride is a company of integrity.
Dedicated to helping in our communities
Assure Ride is committed to identifying partners throughout the community and creating visibility within our own neighborhoods. While establishing relationships with our clients and the people of the cities we serve, we will attend annual fundraiser events that are centric to our core values raising awareness to promote better wellness and quality of life. The city of Seattle can count on Assure Ride to represent with service at the forefront of each cause to create a more inclusive community.
Our President is devoted to making a difference in people’s lives by creating opportunities of growth within our company, building relationships with our customers, and ensuring we positively impact those we encounter daily.
We aim to be your transportation provider knowing that those we serve are important to the overall impact of a more healthful community.
I have no idea what his name is but he was picking up a customer. I observed how kind and patient he was to the lady finishing up her appointment and also helped another older woman waiting… kudos to someone who seemed like a outstanding individual that is employed by your company!
This is by far the best service we have ever received. My husband is a paralyzed stroke victim tht need to ge to the hospital for an apt. We called Assure Ride and they were timely, polite, caring and very professional. This is the only service we will be using for our transportation needs.
Thank you Assure Ride for taking such great care of our guys. We have absolutely no complaints…your staff was on time, professional, courteous, your vehicles were clean and most importantly, safe. All communication with your office was prompt and accommodating.
Frequently Asked Questions
How do I schedule a pickup?
How do I pay for my ride?
We accept Visa, MasterCard, Discover, and American Express. We do not accept cash, checks, or foreign currency.
How do I cancel my trip?
All reservations will be pre-authorized for the entire amount of the trip.
Assure Ride charges no penalty for cancellations made more than 24 hours of original scheduled pickup. Cancellations made within 24 hours of original scheduled pickup will be charged the pickup fee, unless rescheduled. No shows are responsible for 100% of trip fees.
What is the refund policy?
Assure Ride is unable to provide a refund for reservations canceled within 24 hours of scheduled trip or a no show. Refunds normally show in your account in up to 3-5 business days. Check with your financial institution for more information.
How do I give a compliment or make a complaint?
We are here to better serve your transportation needs and always looking to improve our service. For compliments or ways to better serve you, contact:
Please note: Assure Ride values your comments, but does not guarantee emails will be answered on the same day of business.