Customer Testimonials

Service beyond what we could have hoped for

We began using Assure Ride a couple of months ago in hopes of finding a ride service that would be responsive and flexible to our needs. What we have received with Assure Ride is beyond what we could have hoped for. The staff is exceptionally friendly, our residents feel safe and secure with their Assure Ride drivers. The Vehicles are absolutely beautiful as well. And they can have 2 people in wheel chairs if needed! Assure Ride has worked so well we have made them our exclusive Ride Service here at Aegis of Bellevue. We completely appreciate Jordan and his team.

Patrick Mazzuca
General Manager, Áegis of Bellevue

Seahawks were in great hands with Assure Ride

Thank you Assure Ride for taking such great care of our guys. We have absolutely no complaints…your staff was on time, professional, courteous, your vehicles were clean and most importantly, safe. All communication with your office was prompt and accommodating. You handled our changing schedule and additional needs on short notice with ease, making our lives much easier. You all did an amazing job and exceeded any and all expectations. We look forward to partnering with Assure Ride in the future for other transportation needs, knowing we will be in great hands!

Jeremy Young
Seattle Seahawks

Kudos to an outstanding employee

I have no idea what his name is but he was picking up a customer. I observed how kind and patient he was to the lady finishing up her appointment and also helped another older woman waiting… kudos to someone who seemed like a outstanding individual that is employed by your company!

By far the best

This is by far the best service we have ever received. My husband is a paralyzed stroke victim tht need to ge to the hospital for an apt. We called Assure Ride and they were timely, polite, caring and very professional. This is the only service we will be using for our transportation needs.

DeAnn West

They make my mother feel like a queen

As the daughter of a wheelchair bound mother, her primary care and comfort is always top of mind. It’s been a blessing to find Assure Ride – a company of that same mind-set. We’ve been blessed with two remarkable drivers, Rick and Jordan, whose attention to mom’s comfort and well being is their number one priority. When mom told me that they make her feel like a queen – I was ecstatic – nothing but the best for mom!

On a recent excursion for her birthday celebration, Jordan presented her with a birthday rose! What a warm and unexpected gesture – one which brought her so much joy! Although she loves getting out and about she has been limited and often the trips out create anxiety for her. Some transportation vehicles she’s ridden in are so uncomfortable she says she can feel every rock and crack in the road. Mom absolutely loves the Assure Ride van. It’s an extremely comfortable ride and she sits high enough to see her surroundings. The van also has the potential to allow up to 4 additional people to ride with her easing some anxiety.

I can go on and on about the attributes of Rick and Jordan, as well as Assure Ride, but the best thing for you to do is experience it yourself. You will become as much of a believer as I am. They are the epitome of First Class and we are customers for life!

Pam Rockcastle

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